XYARD / Updated 29 October 2026
Delivery, returns & order support
Sold by Baixing Limited, trading as XYARD. GST 123 060 180. For help, email legendxu@gmail.com. Orders begin with confirmation of the course edition and fulfilment plan; no payment is taken at the request stage.
New Zealand delivery
Delivery is NZ$4 for book subtotals below NZ$100 and free for book subtotals of NZ$100 or more. The threshold is based on books in one order before delivery charges. Different courses can share one order. We do not add an unadvertised rural surcharge. The selector currently supports New Zealand delivery only.
Production and dispatch
We usually prepare and dispatch confirmed orders within five working days after payment. For personalised or co-branded orders, this period starts after payment and approval of the final artwork, unless otherwise agreed. Dispatch is not delivery: postal transit time is additional. We will contact you if a different timeframe is needed.
Pro shop collection is by agreement
Enter your preferred golf club Pro shop, including when your order covers several courses. No collection partners are currently confirmed. We will ask whether that club can assist and confirm the arrangement before payment. A club listing or sample does not imply endorsement or partnership.
Collection has no collection fee if agreed. Do not visit until we confirm the order is ready and provide instructions. If collection cannot be arranged, we will offer delivery or another agreed option. Any change to the method or amount requires your agreement.
Delayed, damaged or missing delivery
Contact us with your order reference if a parcel is late, missing or damaged. We will investigate with the delivery provider. Where we arrange delivery, our responsibility to provide the goods and applicable consumer remedies is not transferred to the carrier. Do not disclose your full private order-access link publicly.
Faulty, incorrect or misdescribed books
Email legendxu@gmail.com with the order reference and details of the issue. Photos may help us assess printing or delivery damage. We provide the remedy required by New Zealand consumer law, which may include repair, replacement or refund depending on the circumstances. Custom branding does not remove these rights.
Please contact us before posting a return so we can provide the correct address and instructions. We cover reasonable return costs where required by law. We do not impose a blanket no-refunds rule or a short deadline that removes statutory rights.
Change of mind or cancellation
We do not automatically accept change-of-mind returns. Contact us promptly if you want to change or cancel. We will explain available options, especially if personalised production has begun. Any additional arrangement is agreed with you and does not affect rights for a faulty or incorrectly supplied product.
Payment records and support
Stripe handles checkout. The private website order page shows whether payment has been verified and provides a paid invoice when available. Separate automatic XYARD order/dispatch emails are not enabled; save your private link and contact us if you need assistance.